24 Aug New Strategic Plan Sets OWASA Priorities for Years to Come
***Update: The OWASA Board of Directors approved the strategic plan on September 8, 2022. You can view the approved strategic plan here.***
A draft strategic plan prioritizing investments and priorities for the next five years will be going to the Orange Water and Sewer Authority Board of Directors in September. The draft plan is the culmination of an inclusive development process that involved input from the community, stakeholders, past and present Board members, as well as the OWASA Team.
Developing a strategic plan helps to ensure that we are anticipating and preparing for the future that we want and setting a course for aligning valuable resources with our strategic goals and objectives. The plan will guide the investment of the OWASA Team’s focuses and efforts over the next five years and help ensure that we are advancing the priorities of our community and preparing for the future that the community wants for its water and sewer utility.
The strategic priorities identified through developing the plan are:
- Employee recruitment, retention, and development
- Equitable services
- Climate and land use change adaptation
- Community engagement
- Emergency management and cybersecurity
- Service reliability and resiliency
The draft plan identifies a suite of goals and initiatives that will advance each of those strategic priorities in the coming years.
OWASA is proud to have served the Carrboro-Chapel Hill-Orange County community for over 45 years and looks forward to continue providing customers with valuable water and sewer services that are essential to our community’s health, environment, and economy through the stewardship of infrastructure and natural resources.
Update: The OWASA Board approved the draft plan at a meeting on September 8, 2022. The final plan can be read here.